POLICIES

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Cancellations

  • Weather Cancellations: The Bellevue Zip Tour operates in all types of weather except for high winds and lightning. Please do not assume tours will be cancelled for bad weather. Call us to check. If your tour proceeds and you are not present, no refunds will be provided. If we choose to cancel the tour due to weather you will be notified and given the option to reschedule your tour or receive a full refund.
  • Personal Cancellations:: Cancellations can be made until 72 hours before the time of the scheduled tour and receive a refund. Any cancellation made within 72 hours of the tour date will NOT receive a refund.

Late Arrivals

  • Arrive 5-10 minutes before your scheduled tour time. This will allow for you to use the restroom and sign waivers if you have not done so prior to arrival at the course. 
  • LATE ARRIVALS WILL NOT BE PERMITTED TO JOIN a group once the guide has begun gearing up the group; late arrivals will be considered a no-show and therefore not entitled to a refund, but may be booked on the day's next available tour, if space allows.